Medicare, Insurance & HSA/FSA Coverage Guide

Before choosing a wheelchair, you may want to understand how you can pay for it and whether your health benefits can help. Here is an overview of purchasing through KERDOM Mobility and requesting reimbursement separately.

Insurance, HSA & FSA at KERDOM Mobility

Purchases from KERDOM Mobility are handled separately from insurance claims.

  • Medicare & Medicaid: We do not process purchases through these programs. Contact your plan before ordering if you intend to seek coverage.
  • Insurance Claims: Our checkout does not submit claims or bill your insurer on your behalf.
  • HSA & FSA: Confirm eligibility and payment requirements with your account administrator before purchasing. An account's reimbursement rules are separate from the payment methods available at checkout.

💳 Flexible Ways to Bring Your Wheelchair Home

Even though we don't offer direct insurance billing, we want to help you find a comfortable way to get moving! Many of our customers successfully use the following options:

  • Flexible Financing Plans: Split your purchase into easy monthly payments using flexible financing options like Klarna or Affirm at checkout (available for U.S. customers).
  • Out-of-Pocket Purchase: Pay directly using your preferred credit/debit card, PayPal, Apple Pay, or Google Pay for immediate processing.
  • HSA / FSA / Insurance Reimbursement: You are welcome to submit your official KERDOM Mobility order invoice to your insurance provider, HSA, or FSA for potential reimbursement.

A Quick Tip on Reimbursement: While reimbursement depends entirely on your specific provider's guidelines and cannot be guaranteed by KERDOM Mobility, many customers have successfully claimed reimbursement after purchase. Our customer support team is always happy to provide your order invoice to assist with your claim! 🧾✨

Quick Reference

  • Buying through insurance: Claims are not submitted by KERDOM Mobility.
  • Using HSA/FSA funds: Confirm your account's eligibility rules and the payment route before ordering.
  • Spreading payments: Check the financing choices offered at checkout.
  • Requesting reimbursement: Submit the documents required by your provider. Approval is determined by that provider, not KERDOM Mobility.

Need a Copy of Your Invoice?

Email support@kerdom.com with your order number and let us know which purchase documents you need. We can help with your order records; questions about benefit eligibility or claim approval should be directed to your insurer or account administrator.