The best upgrade is
your next wheelchair.
Forget the idea that your current chair is good enough. Trade in any Kerdom wheelchair and get up to $700 back toward the DX07 PRO X — 38% more power, wider tires, same portability.
Maximum $700 trade-in value applies to an eligible DX07 in Excellent condition. See Program Terms.
Check Your Trade-In Value — Up To $700
Open to all Kerdom wheelchair owners. Select your model and condition to see your estimated credit instantly, then submit for final verification.
Upgrade Without Losing Your Mobility
We've designed every step so you're never without your chair.
Tell Us About Your Current KERDOM
Answer a few quick questions about your model and condition.
~60 secondsGet a Preliminary Trade-In Estimate
Receive your estimated value range instantly by email.
Same dayOfficial Evaluation
Our team will review your device details and determine the available trade-in options.
Typically within 2 business daysReceive Your Trade-In Solution
We will notify you by email of the final trade-in value and whether your current device is eligible for trade-in or recycling.
Same day as evaluationFollow Our Guided Return Process
We provide packaging instructions and a prepaid label for your old chair.
After new chair arrivesWe Pick It Up. You Pay $0 for Return Shipping.
KERDOM arranges pickup through FedEx or UPS, provides the required return instructions and covers approved trade-in return shipping.
How Your Trade-In Value Is Determined
Four factors determine your final trade-in credit.
Model & Age
Newer models and recent purchases typically receive higher trade-in values.
Working Condition
Whether the chair powers on, drives, and brakes as expected.
Battery & Charger
A fully charging battery and original charger significantly increase value.
Overall Condition
Frame, upholstery, wheels, and controls are all assessed during inspection.
We'll Guide You Through Every Step
Will I be without a wheelchair during the process?
No. We ship your new chair first. You only return your old chair after the new one is in your hands and you're comfortable with it.
How do I return my old chair?
We provide step-by-step packaging instructions and a prepaid return shipping label. No need to find your own box or pay for shipping.
What if the final value is lower than the estimate?
We'll contact you before making any changes. You can accept the revised offer or return the new chair within our 60-day return window — no penalty.
When will I receive my trade-in credit?
After we receive and inspect your old chair, the final credit is applied within 5–10 business days to your original payment method.
How can I check the status of my trade-in?
Email us at support@kerdom.com or call (775) 572-5299. Our team responds within 24 hours on business days.
Still Have Questions?
Our U.S.-based Mobility Specialists are here to help — by phone or email.
📞 (775) 572-5299 ✉ support@kerdom.comMon–Fri 9am–6pm EST · Typical response within 24 hours
Frequently Asked Questions
How much can I get for my KERDOM wheelchair?
Which KERDOM models qualify?
Does my wheelchair need to be working?
Do I need my original order number?
Can I keep my old chair until the new one arrives?
Who pays for return shipping or pickup?
How should I handle the wheelchair battery?
When will I receive my trade-in payment?
What happens if the final value is lower than the estimate?
Can this offer be combined with another promotion?
Is this an insurance or Medicare program?
Can I participate from Alaska, Hawaii, or outside the U.S.?
Ready for a KERDOM That Fits Your Life Today?
Get your estimated trade-in value in about 60 seconds. No obligation.
Program Terms & Conditions
Program Operator: Kerdom.com (operated by Kerdom Inc.). Program valid while promotional inventory lasts. KERDOM reserves the right to modify or terminate this program at any time with reasonable notice.
Eligibility: Available to original purchasers of KERDOM products from Kerdom.com in the contiguous 48 U.S. states. One trade-in per household per 12-month period. Proof of original purchase required.
Qualifying Products: All KERDOM power wheelchair models purchased directly from Kerdom.com. Trade-in value applies toward the purchase of a new KERDOM model of equal or greater value.
Valuation: Preliminary estimates are generated based on self-reported information and are not guaranteed. Final trade-in value is determined after physical inspection by KERDOM. If the final value differs from the estimate, the customer will be notified and may accept or decline the revised offer.
Return & Pickup: Customer is responsible for safe packaging of the trade-in unit. KERDOM provides a prepaid return shipping label. Battery must be packaged in compliance with IATA/DOT regulations. Scheduled pickup available for select locations.
Credit & Payment: Approved trade-in credit is applied within 5–10 business days of inspection completion. Credit is applied to the original payment method or as a store credit at KERDOM's discretion.
Promotion Stacking: Trade-In Program credits cannot be combined with other active promotional discounts unless explicitly stated. Standard financing options (Klarna, Afterpay, Affirm) may be used in conjunction with trade-in credits.
Fraud Prevention: Submission of false information, duplicate applications, or serial number misrepresentation will result in disqualification and potential legal action. KERDOM verifies all serial numbers against purchase records.
Disputes: For questions or disputes, contact support@kerdom.com or call (775) 572-5299, Mon–Fri 9am–6pm EST. This program does not affect your statutory rights.
