Can I Use My KERDOM DX07 in the Rain?

We know that life doesn't stop when the weather changes, and you want to be able to enjoy your day with peace of mind.

Your KERDOM DX07 features a high-strength carbon fiber frame paired with a water-resistant design (IPX5 rating). This means it is built to handle the little surprises of daily life, but it is not completely waterproof.

Here is a simple, friendly guide on how to handle wet weather and keep your wheelchair working perfectly for years to come!

What is Okay? (Light Dampness)

You can feel confident continuing your journey during these light, brief conditions:

Examples:

  • Wet Pavements: Driving over damp ground or sidewalks after the rain has stopped.
  • Light Splashes: Small, shallow splashes from passing over slightly damp outdoor surfaces.
  • A Very Light Drizzle: If you get caught in a brief, light sprinkle while moving to a safe, covered area.

Water resistance is not waterproofing: The IPX5 rating does not make the chair suitable for immersion, prolonged rain or every wet condition. Follow the instructions for your exact DX07 version and keep charging connections dry.

What to Avoid (For Your Safety & Product Care)

To protect the smart electronics inside your wheelchair, we highly recommend avoiding:

Please Avoid:

  • Steady or Heavy Rain: Driving out in active rainfall or downpours.
  • Deep Puddles & Standing Water: Moving through deep water that can submerge the wheels or splash up into the battery and motor.
  • Hosing It Down: Cleaning the wheelchair with a water hose or pressure washer.

If Your DX07 Gets Wet

Once you are safely sheltered and stationary, switch off the chair and check for moisture.

Care Steps:

  • Wipe exposed surfaces: Use a soft, dry cloth on the seat, frame and controller. Check around the battery housing, connectors and charging inlet.
  • Let it dry safely: Keep it in a dry, ventilated indoor space. Do not use a hair dryer, heater or other direct heat source.
  • Wait before charging: Do not charge while any charging connection is wet. If the chair was soaked or water may have entered the electronics, keep it off and do not charge it until our team advises you.

When to Contact Support

A dry exterior does not always mean the electrical components are dry inside.

Please Get Help For:

  • Unusual behavior: New warning signals, unexpected movement, power loss or unusual motor sounds after exposure.
  • Possible internal water damage: Email support@kerdom.com with your order number, a description of the exposure and photos. Do not reopen electrical housings or keep testing a potentially damaged chair.