Delivery Time

We’re excited to help you get moving with your KERDOM wheelchair. Here’s what to expect between placing your order and receiving it at your door.

When Will My Order Arrive?

Your delivery timeline includes two stages: preparing your order and transporting it to your address.

Typical Timeframes:

Order preparation: Most in-stock items ship within 1–2 business days after your order is confirmed.
U.S. mainland delivery: Transit typically takes approximately 2–5 business days after dispatch within the contiguous United States.
U.S. warehouse fulfillment: Orders ship through our Los Angeles and Texas warehouse network, depending on inventory availability.

Please note: Processing and transit times are separate estimates, not a guaranteed arrival date. Weekends, holidays, weather and carrier conditions may affect delivery.

Preorders & Other Destinations

Some products or destinations need a different delivery timeline. Please check before ordering if you have a specific travel date in mind.

What to Check:

Preorders or out-of-stock items: Follow the availability or estimated shipping date shown on the product page or in your order updates.
Alaska, Hawaii, Canada or other destinations: Contact us before purchasing to confirm shipping availability, any additional charges and the estimated transit time for your address.

Tracking & Delivery Support

If you need help checking your delivery progress, our team is here to assist.

How to Stay Updated:

Shipment updates: Check your shipping-confirmation email for tracking details. The carrier’s tracking page provides the latest estimated arrival date.
Track your order: Visit our KERDOM Order Tracking page to check your shipment’s progress.
Need assistance: Email support@kerdom.com with your order number, or visit our Contact Us page.

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Awesome chair ,we love it!

We bought this electric wheelchair for my friend, and she absolutely loves it! It’s sturdy, very well-built, and easy to charge. The two batteries are a great bonus, with each one lasting around 30 miles. She’ll be taking it with her to Spain next month, and we’ve had no problems with the airline. It’s a fantastic chair that has made a real difference in her mobility and independence! I researched and looked for a while before I chose this one, and if you’re looking for a good chair, this one is definitely the one for you. It is very light. It goes pretty fast if you want it to. It has different speeds and it goes over grass, it is very light. folds up with one hand to put in the backseat of the car or the trunk.just an all around good reliable, well made chair, and good company.

Nice wheelchair

Nice wheelchair will use it at the Iowa hawkeye tailgating and at game. This weekend

Light and powerful

I upgraded to the DX 07 Pro because it is much lighter to load on my own. It is smaller and easier to get through small doorways. The joystick is very sensitive so learning to maneuver took some time. The battery is easier to get in and out for charging. The footrest seems less supportive and sits lower to the ground for some clearance issues. I’ve only had the chair a couple of weeks so I’m still trying it out. Overall I’m pleased with the new chair.

Bought one for me and my wife

These scooters are really impressive. Easy to maneuver and speed is plenty fast enough. Batteries last a good long time, took camping and used for 5 days and never had to charge. Would buy again, definitely recommend at the price. We are very glad that we purchased these scooters.