Shipping policy

Congratulations! You found the perfect sit-Office Chair /Walking Pad for your home or office,and now you’re wondering how it will get from us to you – and if you’ll have to come out of pocket for shipping. Here’s a quick overview of our shipping policies so you can know exactly what to expect.

Europe Region

The following countries are available to ship: Austria, Belgium, Bulgaria, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and the United States.

Processing time:Most of our in-stock orders are shipped out within 24 hours.Shipping time: 5 business days

Free import fees/tax

US, UK and Europe do not need to pay additional import fees/tax

Shipping & Handling(USA)

We offer FREE Shipping to the contiguous 48 states in the US for most products. Most of our in-stock orders are shipped out within 24 hours. Delivery time within the US is 5 days.

Your transit time and carrier may vary. Some products are shipped in separate packages and may have different arrival times.

Please note the following:

  1. Shipping to APO/FPO, P.O. Boxes is not available.
  2. Shipping to Alaska, Hawaii, Puerto Rico is currently not available. Kindly call us ：support@kerdom.com

*Please note that during national holidays, inventory shortages, shipping and customs delays, extreme weather, and other scenarios that we have no control over, chances of your delivery getting delayed are high. We will appreciate your patience during those times.

Estimated Time of Arrival(Canada)

We currently offer FREE Shipping in the Canada.For all in-stock orders,normally the delivery time within Canada is 2-7 business days. Your transit time and carrier may vary. Please see the below details:

  Transit Time
Within lower mainland BC 1-3 business day
Within BC 2-4 business day
Alberta 3-4 business day
Saskatchewan & Manitoba 2-4 business day
Ontario 2-4 business day
Quebec 2-4 business day
Eastern Canada 3-7 business day
Yukon Territories & Prairies Orders from these locations are subject to review which may affect shipping


Shipment Confirmation & Order Tracking

You will receive two emails after you place your order and please provide us with a valid email address:

  1. The first confirms that your order was received. This email will arrive within about 24 hours.
  2. The second confirms that your order was shipped from our warehouse. We will notify you of the carriers and tracking number.

Contact Us

If you have any other questions about our Shipping Policy, please contact us by email: support@kerdom.com