John D.
The KERDOM electric wheelchair is a dream to use. I found a pdf of the manual that was recently added to the “About” information on the purchase page. I still have not been able to contact anyone at the support/kerdom.com. I have sent several requests to activate the warranty. I have since read that it may have been activated upon shipping.
I am very pleased so far. It is fun. Enjoy!
cheryll c.
need to include the manual, i had to go online and download
Rebecca R.
So far ,we like it very much, but my wife just got out of the hospital, after a fall,will let you know ,when she is feeling better,thank you.
Norman I.
The chair was very nice except I found that the seat is not wide enough to fit a person who is close to the 350 pound weight rating.
Scott B.
Arrived in a timely fashion. Easy to setup. Great chair for the money...This is my 1st chair and will recommend it to anyone looking.
Jason Jerome A.
The Portable electric wheelchair was beyond our expectations. It was light and easy to assemble. My mother in law loved it. It was easy for her to learn to use and maneuver around with. After the course of her chemo her legs became weak making it hard to walk on her own even after physical therapy. This wheelchair will somehow give her the mobility she needs. We are thankful and grateful that it was discounted to a price we can afford. There was some delay but it made it just in time. It is a Merry Christmas indeed. Thank you.
FRENCIA H.
I just opened it. The plug box was cracked from shipping but dnt want you to hither returning just because of that charger . Maybe I'll call customer service to send another
It's heavy the shell chair is not light maybe because of the motor
wendy c.
Very easy to assemble not much is involved, took it for a spin in the house handles great very good decision on my end
William M.
Excellent product.
Mike I.
This wheelchair is number one in my book! Easy to assemble, get out of a trunk, and quiet.
Don't wait. Order yours today.
Marsha L.
My daughter loved it
Mark N.
So far so good. We are charging it right now and hope to try it out tomorrow.
Daniel M.
The power wheelchair was a great buy. There are many out there from $1000 to $3000, this power chair was worth the price at a lot less.
Scott W.
The chair is compact, comfortable, easy to maneuver. Turning radius is much better than my scooter. Now I don’t have to hear that annoying beeping when I have to back up at each turn in the stores. Also has nice power.
Gary B.
Easy to put together, so far it works good.
Gloria B.
This wheelchair is well-made and just what we needed. It fits into the car easily and we can take it with us for use outside the home. The great part is this wheelchair turns with very little room -- allowing you to use it in tight spaces in your home and when you're traveling. The control/joystick works easily and the wheelchair is very responsive. We are very happy with this purchase.
Florence N.
The wheelchair is actually heavier than I was led to believe from your advertisement. I am a 80 year old female and I find it very difficult to lift. I was under the impression that it would be around 50 lbs complete.
Otherwise, I am pleased with the product, takes some getting use to in controlling the joy stick, it is very sensative.
Thank you for enabling me to have more mobility .
DeAnne H.
Order arrived in timely manner. Easy assembly and first shopping outing went well.
Minnie C.
it haven arrive yet
Rose N.
It's perfect. It fits me just right. Well made. Great quality.
Philip H.
This is the best product I have found for my wife who has advanced Parkinson’s and cannot walk.. It is easy to use and collapses to fit in car. Great price, great communication and quick shipping: I thank you for making a affordable product: I only wish I could afford another one for myself as I have arthritic knees which makes it hard that walk distances. Again thank you again. Philip Harden
Terri L.
Very nice & practical wheelchair for the price, although the $19.99 I paid for "2 day expedited shipping" should be refunded as item arrived a week late. Communication needs improvement. I have emailed kerdom support asking for assistance activating the warranty, to no avail.
James V D.
Handles well. However, it is heavier to lift into our vehicle than we expected.
Beverly J.
Very easy to use. It seems to weigh more than stated. The box said it was 65 pounds.
Works Great as an office chair and moves around the house with ease
Aaron S.
My wife was a little apprehensive about using the new power wheel chair. But found it easy to control and there were no problems. This rules up and is light enough and small enough to fit in the back of our Kia Soul. Giving us the option to go places to get her like we have never had before. Have not used it much yet. Looking forward to having greater freedom.
Billie F.
I haven't used it away from home yet. I'm not wheelchair bound. I purchased it to use in department stores or grocery stores.
It seems to work OK at home but it's a bit jerky..
I didn't notice it for a few days but the frame is crooked. Not noticeable unless you look at the chair from the back. Hoping it doesn't affect the operation of it.
As long as it lasts a while I think I'll be satisfied with it especially for the price.
Darryl M.
Chair seems to be a great deal. I do hope the feet rests hold up since they are a polymer instead of metal.
Gary H.
Instructions are in very small print but I did get it running. I will like it better as I get more use to it
Donald W.
Works great and plenty fast enough.. the only complaint I have is the small print of the instructions manual. When your in your eighties small print is hard.
Katherine M.
good sturdy wheel chair however alot heavier than I expected
William B.
have not used it looks fine
Richard M.
Exactly as described. Entirely satisfied with the wheelchair
Billie G.
very nice product . easy to operate and plenty of power for the hc ramps. great communication. may have a little trouble with 3 day rapid shipping but well worth the delays
Mary S.
Great mobility terms on a dimension. Rasy to fold and set up.
Jim H.
the footrests have very sharp edges hadto put socks over them to keep from getting cut or scraped when raising them up or down. Solution, would be to round off all the edges other wise everything is very good
es
sincerely Jim Halliwell
Thomas H.
Everything is as expected with the one exception that deals with the fact the foot rests can’t be adjusted and are established at a level that is too high. Additionally, the weight of the vehicle is heavier than advertised. Otherwise we are pleased with the vehicle - assembly was rather easy.
Lynn D.
I like my chair. However, it's supposedly good for up to 350 lb. The chair is not wide enough to support that weight. I'm really disappointed about that!
Also, there's like no pouch to store instructions and charging cord. That's something that should come with the chair!
Labyron W.
Purchased this chair for my son as we needed a chair separate from the one he currently has that we could break down and was mobile to fit in the trunk, He loves it!!! Chair works great was very very easy to assemble and to also fold and put into the trunk it fit in a smaller trunk in a mercedes cla 250 and into a truck suv with ease!!! He's very happy and we will be able to spend the holidays with family while he's able to get around freely instead of not being able to with the non electric chair or his larger electric chair that we couldn't fit into any of the cars. Thank you! And I hope this helps someone else who may be on the fence about purchasing it, Get it! You won't be disappointed!
linda p.
This wheelchair is exceptional! I have a big butt and I was able to sit comfortably in the seat without touching the armrests! Would recommend this chair to any large person.
Randy B.
Hello just received my new chair. So far I love it. Two questions:
1. How do I register for the warranty.
2. Do you sell or have a suggestion on a carrying bag for travel.
Thank you in advance.
Randy Brunnet
randygb@sbcglobal.net
Jack G.
Great for the price
Just as advertised
A lot of bang for the buck
Arrived in good condition
EXCELLENT!
Robert L.
goes well around house snow outside so haven't taken it to store yet
Shirley L.
It’s great I just love it
Scott L.
After having major foot surgery, I was able to get around much better.
John M.
Easy to set up, easy to use.
Ronald L.
The wife love's it, came in earlier this week. Put it on the driveway to have her learn and test. Everything was great. Give a long-term review after a few road trips. Fits great in our mid sized SUV.
Thanks
Stevi A.
Wishlist: Wish Bateries were easily removable then replaced onsite. as its too heavy to lift into trunk. which was my reason for purchase. Batteries need to be in a wheelchair backpack then reconnected for use. I will retrofit to acomidate that to reduce transport weight.
Pearl B.
I'm very happy it arrived so easily and I will recommend you always
Jessica H.
I love this chair...though it has yet to have its maiden voyage (that's tomorrow) but I've practiced getting around in it, folding and unfolding it, etc. The process of setup is very simple and the chair arrived fully charged.
The ONLY drawback that was immediately apparent is that the Owner Manual is inadequate. For one, the font is incredibly small, no exaggeration. The photos are very small, in black and white, and very, very dark, illegible in places. And the information provided is lacking, especially re: the clutch (or "cloche"), the battery and general safety guidelines.
I now have to call Kerdom to make sure all is okay before I get this thing on an airplane tomorrow. A royal pain, but this chair is really very good, sturdy, moves great, folds easily, and so on.
Arlene R.
Love this wheelchair…much easier to take on outings than an electric scooter. Makes life better!
Duane H.
I received my new wheelchair on schedule. It was packaged in such a way that made assembly a breeze. It is an up to date model in design and chair functions. I am very happy with the purchase!
Joshua H.
Bought it for my mom to have extra mobility on family outings. She was able to learn it super easy and after 15 min was completely comfortable out running us as we walked. Great product and will be recommending for friends and family.
Customer
Thank you! This will allow my wife some easy outings.
David H.
Product arrived within 4or 5 days, easy to put together with minimal parts. Granddaughter really likes the wheelchair. A little heavier than I thought about 50+ lbs. One fit person can lift in the cargo space, but easier with 2. Well made chair, good quality, and love the voice feedback when backing up or asking for help. Good job!
Joanne G.
Just what my wife needed.
Had some confusion with the instruction booklet. When I texted the company they responded right away. It was running in 5 minutes!
Highly recommend doing business with this company!!
Jon S.
Have not used it yet...bought it so I can take my mother on hikes going on slight inclines...need to adapt the Joy stick on the back handle so I can control the wheel chair...believe that I will be able to accomplish the feat.
Sheila D.
I truly love my chair and I am having a blast learning how to drive it. The chair is easy for my brother to put me in and take me out. The only thing that I would change is the back of the chair... It really needs some more support and some sort of pillow type of back support. But all in all I love my new chair.
Robert O.
The chair arrived ok but the plastic case on the charger is broken from the chair crushing it. Need it needs to be replaced.
Chair was easy to assemble and for the price a nice chair.
Linda A.
My new "freedom chair" arrived just three days ago, but I'm already thrilled with it. The independence it grants me has rocked my world.
I look forward to the adventures ahead of me because of my new vehicle.
It has already been life changing. I no longer need to rely on others to make me mobile. I can move on my own. It's a wonderful feeling!
John D.
Wheelchair is great
I just received my Wheelchair and it looks great. It also operates great. There is a small notice about not charging an “Un-rechargeable battery” it makes you think one of the batteries is not rechargeable but I think it refers to another battery that might be acquired in the future. . The batteries were 4/5 charged and it only took about 30 minutes to top them off. I have looked for a pdf of an owners manual but have not found it online. The notice says not to get the charger wet, but makes you think the chair is not waterproof. The display info in the Kerdom site states it can go through snow. The motors are pretty exposed so it think I would avoid wet environments. So far it exceeds my expectations. The sale price is one that you can’t beat, it has a horn, SOS button to summon help, a mute button to silence the horn and a plus and minus buttons for speed control. I would recommend using the slowest speed setting while navigating around furniture or in tight spaces. If you go into an elevator, it would be best to go straight into it and then looking back reverse to exit.
Buy one, it is a great price for a fantastic electric wheelchair.
Donato D.
Wonderful product. It is as advertised. Folds nicely. It is advertised as being light. however, I found it to be a bit too heavy for my strength. But it depends on who you are and how strong you are.
Martha M.
It is a little too small...kinda tight but biggest one I could find...also don't like the voice speaking to me...other than that it is okay...
Jeff P.
Mom loves it gets her around the house
Harold M.
It was everything that was advertised. Easy to put together and performed very well. Recommend to purchase one
stanley d.
everything was good except one of the little wheels that prevent tip overs was shattered and i tried to get in touch with someone at support about it but i gave up because it wouldn’t let me know if my message was sent or not and i didn’t receive any replies , but other than that it is fine.
Shamika H.
We love the look but need a wider seat.
James G.
I am very impressed with the chair. It is more than what I expected. It moves around with ease and easy to control. Ian happy with my purchase and told a friend about it who wears leg braces. I think he may purchase one if not already has. What a chair!!
Kyla F.
This has completely changed my life! I can now get around so much quicker and easier than I used to. I'm so grateful for this wheelchair! And the cost is unbeatable. My only issue is that my wheelchair control seems to be struggling. Sometimes I will move the controls to go right and the wheelchair will go left and after about 3 seconds it will start to go right. This may be my fault though because my wheelchair accidentally tipped over in my trunk, so I'm wondering if it ruined the controls. The speed also seems to fluctuate. Sometimes I have it on the highest setting and it goes slower than it does at other times. Besides that though, I'd give it 5 stars!
David N.
It's a good price and i love if.
Jonathan G.
Just received it last week. Charged it and went to the mall and spent 4 hours there with no problems. Would recommend a seat cushion. Over all it’s got me mobile and back with my family on outings.
Judy T.
Looks great and I love it!!
Marilyn C.
The chair is very easy to operate, much more so than others I have tried. We haven’t tried it outside yet, because of the weather, but I am looking forward to that. The only thing I don’t like is there is no cushioning in the seat. I am probably going to see if I can buy one.
Diamanta S.
I purchased for my Mother who's unable to get around walking. The chair came quick n my husband assembled so he said it wasn't difficult. The chair moves swiftly n turns really fast. My Mother hasn't gotten used to it but it really was worth the purchased price. Thank you
Mark M.
Took it for a test drive around the neighborhood and it preformed well. Great for the price. The seat belt should be a little longer for people over 250 pounds or come with an extension piece for safety purposes. Light weight and maneuvers easily in and out of the house. Happy with the purchase.
Noel R.
Shipping was fast nice electric chair used it around the house seem like it’s going to be a good use at stores and parks and yes will recommend to friends
Suzette L.
Love having an elec chair that is easily folded and lifted to pop in the car. The joystick provides very tight control on the chair unlike the chair I have that cost 10 times the price.
Jeanie W.
Book that shows how to put together not very clear hard time understanding writing so small had to use magnify to see hard to put red wires together finally got together. Should have come put together take out box ready to go.
Kimberly R.
So far so good!
Maria D.
I like the wheel chair for my mom, however the advertising doesn’t match the product description. The two batteries is very hard to detach which makes it hard for transport.
Anthony P.
I am 90 years old and the chair is a life saver giving mobility I don't otherwise have. Had a small problem initaly with the left rear wheel not locked in place and the chair would want to go around in a circle, but my caregiver twisted the wheel and solved the problem.
The chair is heavier than advertised, but otherwise is a good buy and I would recommend it highly !
John R.
the maneuverability is great, the weight is not so great, you advertised it as being aluminum frame, however the one I have is steel, magnets stick to it, the speed is slow, I don't think it runs at the speed you claim, it's difficult for me to load it my car due to me having a bad back, it cumbersome to handle alone, it does maneuver well on grass and soft su
Donna O.
The only issue is the weight. Difficult to put in/out of Keep.
Customer
Not so lightweight, but otherwise great
Danielle H.
I did need to contact someone from the company and this person did instruct me to watch the video and that was good.But I still needed to plug the charge into the chair and could not find the spot to plug it in- so we finally talked on the phone and he told me where to plug in the Charger.. I also am to get two charges and only one came with the package.. And the one I have has a small crack in the casing, but it does work fine.. The person who talked to me said he would send me the 2nd charger (I paid for it and the second charger was in the addd to go with the chair) ..Do not know the guys name, but he might have from the chat box. Great guy. He has my address. And phone #.
So how long should I wait to get the second charger??? Danielle Hewitt: hewittdf@gmail.com
Karen O.
I am a big person and the seat is a tight fit. I am not sure yet if I am going to return it
Fred T.
Great deal so far so good Great price me happy thank you.
James C.
It has totally changed my life for the good
I have independence again that I haven't experienced in 6 year's THANK YOU FOR YOUR PRODUCT THAT SOMEONE ON A LIMITED BUDGET CAN AFFORD
I can even travel to the store and cook my own food again
Jack E.
It's a great wheelchair. The only problems we had were with the instructions on how to put it together, they were VERY vague and the photos provided to demonstrate were VERY small. Took way longer to put this together than we anticipated. Also, I'm not sure what is considered "lightweight" but with the batteries, which cannot be easily removed, this chair is NOT lightweight and is difficult to get into our vehicle. We are figuring ways to do this and it is getting easier but the chair is still heavy.
joyce j.
After decades of pain trying to move around, I have sprouted wings! We are able to get it in the trunk with no trouble. Thank you on this giving thanks day.
James C.
I was skeptical about this. It looked too good to be true. But when it arrived, and I put the few finishing touches on it I was very surprised. the power chair was as it was stated in the description. after charging and ran it around for a while I was very pleased. I would recommend this for anyone looking for mobility. adding to that my granddaughter had the best time with the box she made it a wonderful play partner for her. Order one you will not be disappointed.
Debra B.
Received the chair quickly and it was pretty much all together. Very well made. Very responsive and moves well. Doesn't move over gutters to sidewalk. My hubby has to push it. Otherwise we love it. Thank you
Sandra S.
Super easy to make ready. Super easy to maneuver. Looks look and is comfortable.
Raymond K.
Awesome wheel chair