SHIPPING POLICY

How long will the item take to be shipped? After you place an order, it will take our staff  1-3 business days  to ship your item out of our warehouse  (due to the pandemic, the preparing time will be delayed for 2-3 business days) . When we finish shipping your item out, an email with a link to track your order will be sent to you. You can also track your order with the tracking number at here: http://www.17track.net/   What are the expected time of arrival after the item has been shipped and the shipping method? Generally, after your item has been shipped, the expected delivery time is  5-10 business days  ( due to the pandemic, the delivery time will be delayed for 2-3 business days ). The current shipping method we provide is as follows: Free Shipping (5-10 business days to receive) 0-500lbs $0   What courier companies do we generally cooperate with? Our goods are generally shipped through  UPS, FedEx and USPS . (Due to the pandemic, you cannot choose the courier company you want. Sorry.)   Where can we ship? We can currently ship in the US , Canada , and Japan .   About the delivery The delivery staff will email/call you with an arrival date before they start delivering packages. If the delivery date is inconvenient for you, you can reschedule for a more convenient date. It requires a signature of someone 18 years or older. Delivery can be made not only to the main door of the building, but also to a specific unit or suite number.   PLEASE NOTE* *We only support a single ship to address per order. If you would like to ship to multiple addresses (for family and friends), please place a separate order for each ship to address. Each order value must meet the applicable thresholds to be eligible for our free shipping programs. *Check your profile/order center for estimated delivery dates on your orders. *Items from one order may be shipped in multiple packages. *No deliveries on holidays and limited deliveries on weekends. * Your order may ship in multiple packages depending on the quantity or size of the items. If you have any questions, please contact us at support@kerdom.com and you will receive our reply within 24 hours. Thanks for your patience.